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Daniel E Greenleaf On How We Need To Redefine Success

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Be yourself! I know it sounds funny, but I think the journey inward is a big part of that. Again, we get these distractions around social media that disrupt our journey toward self-awareness. This prevents people from following their souls, and it gets in the way of finding meaningful work.


Have you ever noticed how often we equate success with more? Whether that’s more products, more profits, more activities or more accomplishments, we buy into the belief that we have to do more to have more to be more. And that will sum up to success. And then along comes The Great Resignation. Where employees are signaling that the “more” that’s being offered — even more pay, more perks, and more PTO — isn’t summing up to success for them. We visited with leaders who are redefining what success means now. Their answers might surprise you.

As a part of this series I had the distinct pleasure of interviewing Daniel E. Greenleaf.

Daniel E. Greenleaf was appointed President and Chief Executive Officer of Modivcare in December 2019. Greenleaf is an innovator across the healthcare industry who brings over 25 years of experience successfully transforming healthcare companies through periods of growth.

He served as President and CEO of BioScrip, Inc., the largest independent provider of infusion and home care management solutions. There he spearheaded the turnaround and successful merger with Option Care Health.

Prior to BioScrip, he was the CEO and Chairman of Home Solutions Infusion Services where he led the turnaround and eventual sale to BioScrip. Before Home Solutions Infusion Services, Greenleaf was the President and CEO of Coram Specialty Services, where he was instrumental in growing Coram to become the top-performing home infusion company in the country prior to its sale to CVS.

Greenleaf graduated from Denison University with a Bachelor of Arts in Economics and holds a Master of Business Administration in Health Administration from the University of Miami. He is a military veteran, having served as captain and navigator in the United States Air Force.


Thank you for making time to visit with us about the topic of our time. Our readers would like to get to know you a bit better. Can you please tell us about one or two life experiences that most shaped who you are today?

I don’t know if I can narrow it down to one or two life experiences, though I would say my parents played a significant role in shaping how I see the world. Both were public servants; my father was a military officer who served for 35 years, and my mother was a teacher who instructed disabled children. And they always seemed to do selfless things, whether it was delivering Meals on Wheels or volunteer work or working with the church. It was very much this idea of being a servant, this notion of servant leadership, and following your passions. One of the beautiful things about my parents is they had five kids, and we all did something different. And though my parents wanted us to be successful, they wanted us to follow our passions. It gave me the freedom to listen to what my soul was telling me about what I wanted to do with my life and the things that were important to me. I believe that God gives you gifts, and it’s your responsibility to optimize those and put yourself in a situation where your gifts can be of their highest use. My parents did that.

We all have myths and misconceptions about success. What are some myths or misconceptions that you used to believe?

There was this myth that if you did well economically, that would solve your problems. That’s not true, however; those things don’t go away because you have money. I also think that there was a time where — again, I didn’t act on this — but at some early point in my career, at Schering-Plough, I saw a ton of superficiality, and some of the people I would describe as very superficial succeeded in that environment. Today I don’t believe you have to be superficial to be successful.

Many people lose their way by getting very hung up on the future; what will I do in the future? I would argue that your focus should be on doing the best in the job you’re in now. Is it always going to work out? No, but if you’re putting your best foot forward and doing the best possible work, that’s going to define you.

How has your definition of success changed?

There was a time when I believed through reading management books that there was a particular style that would succeed, and I just don’t believe that anymore. For me, the key to good management is that you scale up or down to the situation; it’s not all equal. The best leaders can scale up and they can scale down. And taking a laissez-faire or hands-off attitude is a ridiculous way to approach business. It’s a good way to take a business over the cliff.

Something else I learned is that it doesn’t take long to screw up a good company. Most of the time, when I stepped in to run a company, the previous leadership had made a host of mistakes. It’s amazing how quickly someone or a group of people can do severe damage to an organization. I agree with business management author Jim Collins that the most critical variable for a CEO isn’t that person’s upside, but their downside.

The pandemic, in many ways, was a time of collective self-reflection. What changes do you believe we need to make as a society to access success post pandemic?

During the pandemic the inequities of our healthcare system became even more apparent, whether that be in the area of food deserts, broadband deserts, pharmacy deserts or, importantly, vaccine deserts; that is, how difficult we made it for certain people to get vaccinated. There wasn’t much consideration given to the person making an hourly wage who had to get shots on two separate occasions versus people who could take off a couple of days to get their vaccinations without any significant implications to their job or wages. We saw a high degree of insensitivity regarding the challenges many people face just to get vaccinated or receive care. This highlighted the need to address social determinants of health. It’s not about all these costly clinical interventions. I’m not saying there isn’t value in that, but the single most crucial factor in determining the health outcome for a person is where they live. It’s their zip code. And if it’s about your zip code, then it is about social determinants of health — food insecurity, access to transportation, the activities of daily living. It’s about remote monitoring, so if there’s an issue, people can quickly access their healthcare network.

Underserved patient populations dealt with these types of social determinants way before the pandemic. Having a helping hand, a transportation provider or a caregiver, a personal aide, or someone talking to them through remote monitoring or delivering a meal — these are game-changers. And I believe we as a society have a much deeper awareness around the implications of vast segments of our population not feeling connected and not being cared for or about. What they call The Great Resignation, that to me is about people being disenfranchised.

What do you see as the unexpected positives in the pandemic? We would love to hear a few of your stories or examples.

I can look at it from two perspectives. Personally, I experienced a lot of gratitude. I know that’s not necessarily the term most people would use, but I experienced a heightened sense of gratitude around my experience during the pandemic. And there are a lot of reasons for that. Also, the shutdown gave me a little time to pause, and I think many of us who have been travel warriors for years began to ask themselves why we’re robotically getting on all these treadmills over and over again. It gave us time to step back. One of the great blessings for me was that my son in college and came home for six months. When’s that ever going to happen again? Just spending time with him and his girlfriend and his friends from college was incredible. And even for me personally, connecting with neighbors — we would all sit out on our porches for an evening, so we built this wonderful community. Some of these people became great friends.

The other thing, from a business standpoint, the pandemic heightened our sense of urgency because these underserved populations haven’t had great access to healthcare; they haven’t had great experiences. We’re more determined than ever about what we’re doing, and we have a different level of urgency because, at the end of the day, we always tie it back to the patient. If that were your mom or dad, or your grandparents, or your child, or your sibling, or your significant other, how would you handle these situations? If it were me, I would get in my car and pick them up. So that was a positive result from the pandemic.

We’re all looking for answers about how to be successful now. Could you please share “5 Ways To Redefine Success Now?” (Please share a story or example for each.)

First, I’ve talked about listening to your soul and what it is telling you about where your time, talents, and treasures should be spent. As part of that, get rid of the distractions. Stop with the social media and other things that get in the way of you building self-awareness. Second, work around people you love. I’m so blessed in that regard because if you can be in a situation where you work with people you love, it’s just a different experience and kind of where I am in my life.

The third is to embrace uncertainty. The unknown is your friend, and you should be willing to be fearless about it. I am not scared of the unknown. If I don’t know something, I’m confident I’ll figure it out. Getting back to what we’re trying to do with patients to change their lives and the trajectory of healthcare in the U.S., I am determined but not scared.

A fourth way to redefine success is to be accountable to your friends, family, loved ones, and business. It’s so essential that the buck stops with you. You need to own it, whether you like it or not, even if it’s uncomfortable.

Another obvious but important way is to continue growing and learning. That’s №5. You can learn from anybody. I’m always on the lookout for new ideas or different ways of thinking about things. I might be on a conference call, and another person will perfectly articulate something I’ve been thinking about for a long time. So there are many resources out there, and I wouldn’t limit my thinking to just business podcasts and the like. I try to remain open-minded and receptive to new ideas.

I’ll throw in a bonus item for the list: Be yourself! I know it sounds funny, but I think the journey inward is a big part of that. Again, we get these distractions around social media that disrupt our journey toward self-awareness. This prevents people from following their souls, and it gets in the way of finding meaningful work.

How would our lives improve if we changed our definition of success?

For me, it is all about fulfillment. At Modivcare, we want to put people in jobs that fulfill them. We want you to love what you do. We want you to be a better person for coming to work.

What’s the biggest obstacle that stands in the way of our redefined success? And what advice would you offer about overcoming those obstacles?

In my view, it’s all about self-awareness and, in some respects, self-regulation — neither of which you will find on Facebook or by listening to the news. But there are some things you could be doing to improve self-awareness and self-regulation, like meditating, journaling, reading, listening, getting into nature, being healthy, and getting away from addictions. That could be seven cups of coffee a day. I’ve done it. However, all that does is get you riled up and steer you away from finding your story.

Where do you go to look for inspiration and information about how to redefine success?

You have to look within, and you have to do the work, and you have to realize that it’s a journey. I don’t think there’s a single epiphany; instead, it’s a series of course corrections you’re constantly making. But the only way you make those course corrections is by building self-awareness. That work is within. You’re not going to get it through TV, Netflix, social media, alcohol, drugs — those things will distract you from that journey. You also should surround yourself with like-minded people.

We are very blessed that some of the biggest names in Business, VC funding, Sports, and Entertainment read this column. Is there a person in the world, or in the US, with whom you would love to have a private breakfast or lunch, and why? He, she or they might just see this if we tag them.

He recently passed away, but it would have been Colin Powell. He is somebody who operated with enormous integrity, somebody who loved our country, warts and all. He saw who we were as a country and how we evolved while clearly understanding that we weren’t perfect. Colin Powell is someone who overcame enormous odds. He was the son of Jamaican immigrants in the Bronx, went to City College of New York and eventually became Chairman of the Joint Chiefs of Staff and then-Secretary of State. He also had a wonderful sense of humor and was an incredible family man who was unbelievably devoted to his wife. He never ran for president because he didn’t think it was in the best interest of his wife. He wasn’t a megalomaniac who felt the universe revolved around him. Ultimately, Colin Powell was committed to service. He wanted to serve others. That always was his true north.

How can our readers further follow your work online?

You can learn more about ModivCare at www.modivcare.com

Thank you for these fantastic insights. We greatly appreciate the time you spent on this. We wish you continued success and good health.

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Is Crypto Safe? What You Need to Know

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Is Crypto Safe? What You Need to Know

What You Need to Know About Crypto Security

The cryptocurrency market is booming with more new coins and startups than ever, but they’re not all created equal. Cryptocurrency is a trailblazing technology that could overhaul the financial systems of the future. However, it’s wise to do your homework before actively trading or investing in cryptocurrencies with price volatility and privacy concerns.

What Is A Cryptocurrency?

Digital money that makes use of cryptography to safeguard transactions and regulate the generation of new units is called Cryptocurrency. It’s called a cryptocurrency because it relies on cryptography’s encrypted form of data. Cryptography also provides anonymity for users by obscuring their identity and, indeed, all aspects of their transactions.

Cryptocurrencies can be mined, traded or used to purchase goods and services. A person would have to rely on already established relationships with merchants or banks to make purchases in the past. 

How Safe Is Cryptocurrency?

Cryptocurrency is more than an idea to create a digital form of currency at its core. Cybercriminals have learned that they can target these digital currencies because they are not regulated and not backed by any government. In theory, it’s tough to track down the source or the location of cryptocurrency transactions.

Cryptocurrencies are a prime target opening for cybercriminals since it’s difficult to trace transactions and identify the individuals involved.

How to Safeguard Your Cryptocurrencies

Cybersecurity in Cryptocurrency is a common issue and one that you should be aware of if considering an investment. Though the concerns are real, these problems can be mitigated mainly through a few simple security steps before trading or investing in Cryptocurrency.

Here are some basics steps to help secure your account from Cryptocurrency transactions:

Password Protection

Enable two-step authentication and password protect your computer when searching for cryptocurrency exchanges. This will prevent anyone from accessing your machines if they are stolen or hacked.

Use a Virtual Private Network

A virtual private network (VPN) is a computer network where you can hide your proper IP address. If a hacker were to try and break into your account, they would see an IP address from the VPN, so it would be impossible to gain access.

Backup Your Wallet

Backup information that includes public address and private keys. This will help you retrieve any lost currency or prevent others from transferring Cryptocurrency from your wallet.

Use Multiple Wallets

Using more than one Cryptocurrency wallet helps protect your investment from theft even if your account is compromised. If you have a cryptocurrency wallet on multiple devices and platforms, it’s easy to keep a backup of your information in case of an account breach.

What Are the Risks Associated with Cryptocurrency?

With all the blockchain talk about decentralization and anonymity, getting swept up in the hype is easy. Cryptocurrency has become a rapidly growing portion of the investing market, and many retail investors are looking to trade or invest in cryptocurrencies.

While the technology behind cryptocurrencies is impressive, risks are rushing, making trading and investing in Cryptocurrency risky for inexperienced traders. 

Phishing Scams

Phishing scams come in many forms, including emails and text messages. These scams can occur on an individual or a more general level, as most commonly happens. The Federal Trade Commission (FTC) publishes information on detecting phishing scams. Still, it’s hard to tell the difference between a legitimate cryptocurrency exchange and an imposter because most large cryptocurrency exchanges do not have contact information listed for regulatory reasons.

Volatility

Cryptocurrency is a very volatile market that can swing wildly in either direction in almost no time at all. All cryptocurrencies are responsive to news, which can cause price changes within minutes or hours. There are also several different types of currencies, so you may have a hard time getting used to the volatility of each type. If you see only one digital currency (e.g., Bitcoin), it’s easy to assume stability when it’s still highly volatile.

Online Payments

While using crypto for online payments is a convenient method to pay for products and services, there are significant hazards involved with such transactions. When you pay for anything using bitcoin, you have no way of knowing the seller’s identity or having your payment details validated by a third party. You’re on your own if there’s an issue with the transaction.

With online purchases, you don’t have access to a complaint process, and there is no recourse if something goes wrong. This all results in anonymous transactions that pose risks online. As long as Cryptocurrency continues its rapid growth, this will be an iCryptocurrencyilers and sellers will need to solve.

Conclusion

Cryptocurrency is a highly sought-after currency for investors due to its untraceable nature and ability to exchange value without interference from a third party, such as a bank. However, this feature also makes it an appealing target for cybercriminals.

If you’re considering investing or trading in Cryptocurrency, educate yourself on the processes used to make transactions and invest your money safely and securely with reliable services that vet every transaction before letting it go through. Before diving in headfirst, make sure you research the different types of Cryptocurrency available and what risks are associated with each one. For more information on Cryptocurrency and its different types, visit our blog now!

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Food Is Medicine And What We Eat Is Important

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Your mental state is a critical component of your physical health. And when you’re under a lot of stress, you might not be eating the healthy food that provides nutrients for fighting anxiety and depression. So when we examine what we’ve been eating, most of us discover that the decisions we’ve been making in the name of simplicity, convenience, or saving time have been damaging to our total health – body, mind, and spirit.

A person’s diet is a direct reflection of their health. When a person does not eat the right foods, their body breaks down. This can lead to an overall decrease in quality of life and many other diseases linked to improper nutrition. In North America, our current diet mainly consists of an excess of grain, sugar, fried and fatty foods. As a result, disorders including hypertension, diabetes, obesity, Alzheimer’s, and certain malignancies are becoming increasingly widespread.

The science of food has always been discussed; however, with recent technological innovations in food processing and agriculture, people have enjoyed more convenient foods that are less expensive than ever before. Unfortunately, with every convenience comes a trade-off. Smart foods are often packed with sugar, salt, and calories, leading to poor health in some individuals. 

To understand what a person is putting into their body, it’s essential to realize that the small molecules in food are responsible for allowing our bodies to function. These small molecules are called nutrients, including vitamins, minerals, phytochemicals, and enzymes. A nutrient is not a value unless absorbed by the body through a specific pathway. For example, if you absorb calcium without vitamin D, your body will not use that calcium. 

Eating a balanced diet keeps you healthy, but it helps reduce your stress. For example, eat foods rich in vitamins, minerals, and antioxidants because they help augment your immune response and prevent toxins from damaging your cells. Vitamins A, C, and E serve as antioxidants that fight off free radicals in the body. Free radicals are toxic products of metabolism that cause damage to your cells. Experts claim that they are responsible for the aging process. Good sources of these vitamins are deeply-colored vegetables- green leafy, yellow, and orange vegetables, such as squash, broccoli, kale, spinach, and carrots.

Iron is one of the most abundant minerals in the body, and it mainly functions to deliver oxygen to your cells. Hence, an iron deficiency, medically termed Iron-deficiency anemia, is associated with weakness, easy fatigability, and pale skin. Tea, coffee, red wine, grapes, and berries are rich in antioxidants that function the same as your vitamins A, C, and E. 
You need a diet that’s healthy and balanced – and one that can fit comfortably into your busy lifestyle.

Here are some of the recommended dietary guidelines.

Eat a diet high in fresh vegetables, vitamins, and minerals. 

Exercise every other day to release endorphins, feel good, get the blood flowing, and reduce stress levels. 

Eat salt only when you need it, but not too much as your body does not need it. Many people with anxiety are hypothyroid or have low magnesium. When your body needs more sodium, it can indicate that you are not producing enough cortisol or are dehydrated. If you experience chronic anxiety, I recommend working with a physician to run tests on cortisol levels and then take salt supplements as needed. Use spices like turmeric, ginger, curry, and aromatic herbs like parsley, rosemary, sage, and basil.
Eat low-fat meals because they will cause a minor spike in blood sugar levels: think lean meats, eggs, vegetables, and nuts; avoid dairy if it makes you feel anxious. 

Drink lots of water — keep hydrated all day — ideally at least half a gallon if possible — your brain needs water to function optimally! 

Avoid foods that you know will make you feel bad, such as dairy, even with low-fat content. You can cut out dairy and not worry about it! 

Avoid sugar, caffeine, processed foods, alcohol, and any other substance that makes you feel bad or increases anxiety levels. Also, avoid coffee — drinking more than one cup a day can cause anxiety in some people. Coffee is also dehydrating and inhibits the absorption of minerals from food/water/supplements — try caffeinated water as a substitute for coffee if you like the caffeine kick. 

Find a natural health professional that you can talk to or work with to quickly get the results you want. 

Healthy foods and nutrition can help you stay fit, but they can also assist you in treating disease. When you nurture your body physically with these nutrient-dense foods, your mental capacities improve, as does your spiritual welfare. Moreover, because your spiritual health is at its best, it will radiate to the exterior world, causing others to notice you’re happier and more relaxed, and your stress levels have decreased dramatically.

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The Points of Light Civic Circle Offers Real Ways You Can Change the World 

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Sixty-six percent of Americans don’t believe they can make a big impact in the world. 

That figure is according to Points of Light’s research on civic engagement. But what if I told you there are actually many ways to drive change? 

Today’s political climate can feel divided or even stagnant, but the truth is, you really can make things better, starting with your own community, one act of kindness at a time. And those aren’t just words. I’m here to share real, practical ways for you to make a difference. 

The Points of Light Civic Circle helps people connect to opportunities and understand that doing good comes in many forms. It is a framework that represents your power to lead, lend support and take action for causes you care about and live your best civic life. 

The Civic Circle provides actionable examples of all the ways you can change your community to reflect the world you want to see around you. In fact, you’re probably doing some of these things already. Are you helping a neighbor by picking up groceries or chaperoning on your child’s class field trip? You’re volunteering. Did you vote in the last election or help others get to the polls so they could vote? Those acts of civic duty illustrate the “vote” element. When you buy a product, do you choose to support companies that reflect your values or advance a social cause? That’s called “purchase power.” There are nine elements of the Civic Circle, and countless ways to bring each one to life. 

This blog is the first in a five-part series that will help you find real and manageable ways to activate the Civic Circle through apps, documentaries, podcasts and books. 

We also offer other resources to help you connect with all the ways you can become empowered to be the change you want to see in the world. Check out our videos that provide an in-depth look at each element of the Civic Circle. And don’t miss Civic Life Today, our digital magazine series. Each issue takes a deep dive and provides materials, ideas and inspiration so that you can become civically engaged.  Get started today, and launch your own civic engagement journey with these tools. 

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